If you would like to add a new courier/shipping rate to Shopify, that will allow you to send a package for free or another pricing then follow the below instructions:
- Navigate to your Shopify page and Select the “Settings” button in the bottom left of the page.
- In the settings menu on the left-hand side, navigate to the “Shipping and delivery” option.
- Select the “Manage rates” option.
- Next, select “Create Shipping Zone” and create a shipping zone or if a Shipping zone is already created “Add a rate”.
- Select “Set up your own rate”.
- On “Shipping speed” On the dropdown menu select “Custom flat rate(no shipping time)”.
- In “Rate name” type a unique name for this delivery option (This is needed for mapping the rate name on Mintsoft).
- Select “Done” and the rate name is created.
- Now Press “Save” on the top hand right of the screen.
- You will now need to inform the “Customer Success Team” at Tu Pack that you have created a new courier rate and what courier service you would like mapping to this rate.
- The Tech & Innovations team will go into your Shopify store and copy the exact wording for the rate and map it to the requested courier service on Mintsoft.
- You must not edit the courier rate names without informing the Customer Success Team first. If you change any of the rate names without informing Tu Pack then your order will not be automatically allocated to the correct courier service on Mintsoft.
For more guidance on setting up shipping rates and shipping profiles:
https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/shipping-profiles
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