Warehouse Visitation Policy

All appointments to visit our warehouse are limited to 15 minutes. We ask that when booking a visit to our warehouse that you adhere to the following rules:

Guidelines for Warehouse Visits

1. All site visits to our warehouse must be booked via our Success Portal, please click the link here.

2. You will be able to tour the warehouse when visiting the site, but all visitors must follow these guidelines:

• • • • A warehouse tour will be a maximum of 15 minutes.
      • If you want to handle your stock, please tell us beforehand so we can prepare this for you in the Quality Control room. This will prevent inventory discrepancies. 
      • Any action you take which results in stock leaving the warehouse or being moved to another location within the warehouse must be communicated prior to your arrival. 
      • For health and safety purposes and security, you will be restricted to only certain areas in the warehouse. 
      • You cannot touch or move stock from other brands.
      • You cannot pick or pack your products

3. When touring the warehouse, please adhere to the following health and safety guidelines:

• • • • Upon arrival at the site please sign in using the sign-in sheet in the foyer. This is to ensure that, in case of emergency, we have a record of everyone in the warehouse.
      • Please wear the high-visibility vest provided at all times when in the warehouse.
      • Please follow the walkways marked on the ground of the warehouse.
      • Do not tour the warehouse without a member of Tu Pack staff accompanying you.